About Us

We are a renowned B2B agency based in Colombia that designs and organizes customized itineraries throughout Colombia, both for individuals and groups. With us as your competent and reliable partner, your clients are guaranteed authentic and carefree experiences exploring this beautiful country. With more than 20 years of experience, we offer the best personalized service before, during and after the trip.

OUR

PHILOSOPHY

To ensure that your clients’ trip is an authentic and unforgettable experience, our entire Neptuno team works hard every day with élan and enthusiasm to create the individually-tailored travel package that meets all your needs and expectations. We provide the best personalized service before, during and after the trip, to make sure aour clients don´t have to worry about anything during their trip, but enjoy their experience here in Colombia to the fullest. Our multilingual team is happy to respond your inquires in Spanish, German, English, French, Italien, etc and always endeavors to answer as quickly as possible. Sometimes, unforeseen difficulties or problems can arise before or even during a trip, but our almost 25 years of experience in the travel business allow us to tackle and solve these problems immediately and efficiently.

OUR

Vision

We aim to be the leading inbound travel agency for high-quality, tailor-made, and responsibly designed journeys in Colombia – for international partners and travelers who seek authentic experiences and value personal, reliable service. We believe in tourism that inspires, connects, and fosters respectful exchange with local communities.

Our goal is for the name Promotora Neptuno to stand for quality, trust, local expertise, and fairness. We continuously develop our services with a strong focus on ecological, social, and economic responsibility.

We strive for healthy, sustainable growth that reflects – and ideally exceeds – Colombia’s success as a travel destination. Maintaining our high-quality standards will always take priority. At the same time, we are committed to keeping pace with the technological demands of the future and to integrate innovation in ways it truly enhances the experience for our partners and travelers.

OUR

HISTORY

1986

With only 4 ambitious employees, the travel agency Neptuno was founded, originally specialized solely in ticket sales.

1999

With the advent of new business partners (from Germany, Switzerland and Colombia) and the restructuring of the company we begin to offer new services and take on new business ventures: We set the course for a successful and sustainable development of our office.

2000

Sales increase drastically and PROMOTORA NEPTUNO receives important recognition from hotels and airlines. The same year, we have our first and very successful visits to international tourism fairs in Germany and Italy.

2001-2005

Our market position as YOUR EXPERT, specializing in the organization of tours in Colombia (Incoming – Tourism), proves once again our excellent reputation as a provider of professional customer service at very competitive prices. We are very proud to have various reputable and important tour operators from all around the world in our customer base.

2006

We move into our new offices in the district of Santa Bárbara / Usaquén in the north of Bogotá.

2007-2010

Colombia is back as a tourist attraction on the international market! This change means that we are able to win additional tour operators from all over the world as customers and as their good experiences spread by word of mouth, we continuously expand our network of contacts!

2014

Being aware of sustainability and the effects that the increased tourism in Colombia has on its environment and society, we take actions not only in the office, but also regarding our collaborations and our private lives and meet all the requirements for the national sustainability certificate.

2014-2017

Interest in Colombia keeps growing and our Neptuno team with it – both in terms of number of employees as well as our portfolio and wealth of experience.

2017

We receive the TourCert sustainability certificate, that substantiates our sustainable way of work also on an international level

2017-2020

The fluctuations of requests for travels to Colombia – mainly due to the crisis in Venezuela – can´t keep Neptuno from growing. The contrary, the number of employees increases and 2019 we count with 40 employees in total, thus keeping our highly customized service.

2020-2022

 The world stood still for a while and so did tourism. We use this time-out to work on our products, our service and internal organization.

2022

 

The global wanderlust is kindled again and Colombia has once
again become one of the most popular travel destinations. Mid 2022, Stephan becomes new general manager of Neptuno.

2022-2024

Our team keeps growing constantly and so does the number of our happy clients.

2024

We celebrate our 25 anniversary and keep improving the compensation of our carbon footprint by supporting certified, Colombian environmental projects.

Stephan Stober

General Manager

German, Spanish, English
With Neptuno since 2008

As a geographer, Stephan has been fascinated since his first visit to Colombia by the diversity of the landscapes in Colombia. He has lived in Colombia since 2008, and in May 2011 became a vital member of the incoming team of Promotora Neptuno. He joined Neptuno as an incoming & marketing manager while also teaching evening courses of geography at one of the university in Bogotá. Since 2018 he became a businesspartner, and since 2022 the general manager of Neptuno.