It is particularly important to us to minimize the negative impacts tourism can have on the destination Colombia. Therefore, throughout our entire operation process, we always pursue the most sustainable and responsible way of tourism.
Under “sustainable and responsible tourism”, we understand the kind of tourism, which fully meets the needs of our customers without compromising the nature, culture, and economy of Colombia – neither with regard to the present, nor in relation to future generations.
Our vision and objective is to be one of the most accepted and trustworthy travel agencies in Colombia and the world. We want the name Promotora Neptuno to be associated with effectiveness, friendliness and quality. At corporate level we want to achieve a stable growth of 20% annually for the sale of touristic services to customers within Colombia, with the aim of reaching an average of 500.000 USD of monthly sales by the end of 2025, but without losing the service quality which is and has to be our great advantage.
With regards to incoming tourism, we wish to have a market share of at least 50% in the countries where our partners are based and to participate in markets all over the world by the end of 2020. The financial goal for the incoming tourism department are monthly revenues of 1.000.000 USD by the end of 2025.
We wish to be known for our excellent customer service quality, where the individual’s satisfaction with our services during their travels, whether business or leisure always has to coincide with our sustainability objectives.
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Bei Neptuno seit 2023
Jose wuchs in Deutschland auf und besuchte mit 22 Jahren das Land seiner Großeltern, Kolumbien. Während seiner Reise erkundete er die Natur, die Landschaft und verliebte sich in die Menschen, die Kultur und die Geschichte Kolumbiens. Jose liebt kolumbianischen Kaffee und hat Kaffeefarmen im Land besucht. Als deutscher Reiseführer mit über 6 Jahren Erfahrung in Kolumbien lebt er seine Leidenschaft für die Geschichte und den Kaffee aus.